By purchasing a ticket or making a reservation the guest agrees to the Terms and Conditions.
Cancelation or rescheduling bookings for our events (unless otherwise noted on Cancellations section at checkout) must be made minimum two hours before start of event. All ticket sales made within two hours of event may not be canceled or refunded, however the event may be rescheduled only for the next evenings tours. No-Shows will still be charged the full amount. Cancellations or rescheduling of groups of 10 or more must be made 24 hours in advance.
GROUPS or LARGE PARTIES:
10 or more
Parties of 10 – 15 must cancel 48 hours before scheduled tour time
Parties of 15 or more must cancel 72 hours before scheduled tour time
All events and portions of our events are for entertainment purposes only.
Haunted Savannah Tours, affiliates and sponsors are not responsible for personal belongings or parked vehicles. We do not provide storage for personal items during our tours.
Parking is not provided. Please arrive early to secure public parking. We are not responsible for parking tickets or other infractions. Street Parking is Free after 5:00pm and is free on weekends.
Haunted Savannah Tours is not responsible for misprints or miscommunications by the media. The events, dates & times, and ticket prices on our web site are correct, and incorrect media interpretations will not be honored. Please call us if the information you have seen or heard about one of our events does not match the information on our web site.
Guests are responsible for reading full event descriptions and details, Cancellations and this Disclaimer prior to purchasing a ticket. Haunted Savannah Tours is not responsible for guests who fail to read or misread information presented herein.
There are no refunds for any reason. Unused tickets may be exchanged at our discretion. No rain checks. All tickets must be used within the season of purchase. Do not ask Tour Guides to issue refunds as they are not authorized to do so. Reservations are non-refundable, non-transferable, and non-exchangeable.
Haunted Savannah Tours does not allow video or audio recording for the entirety of our presentations. Video and audio recording are permitted when indicated by a guide only.
Please be considerate of others and refrain from smoking during our tours. Indoor events are strictly non-smoking, though designated smoking areas are available.
Haunted Savannah Tours cannot control the actions of guests or non-guests. In the event there is a problem with another guest or non-guest, ask a Tour Guide for assistance immediately.
Please leave pets at home for the safety and health of others. However, assisting dogs are always welcome.
Bicycles, roller blades and skates, skateboards, scooters, motorized bikes and scooters, and similar items should not be used during our tours for the safety of everyone.
Please do not litter, feed wild animals, or stray onto private property during our tours. You must obey by all posted signs.
It is important not to play practical jokes or engage in horseplay during our tours for the safety of everyone.
Haunted Savannah Tours cannot control what does or does not happen during our walks. We believe there are few risks involved in participating in our tours, but we cannot guarantee absolute safety when dealing with ghosts.
Guides reserve the right to ask any person or group of persons to leave for violating any of these policies or interfering with the enjoyment of others during our presentations. No refunds are given to persons removed from tours or events.